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Cancellation Policy

Services/Sessions: We require at least 24 hours notice for any appointment cancellations or rescheduling. Clients who do not show up for their scheduled appointment without notification will not be refunded. If your session is not prepaid, a rebooking fee of 50% of service cost will be required to reschedule your appointment. Repeated late cancellations are required to prepay all sessions booked. Events/Courses: All event fees are non-refundable. Policy Changes: Kindred Root/Maria Falce reserves the right to modify this cancellation policy at any time. Changes will be posted on the website for viewing. Emergency Cancellations: We understand that emergencies happen. Please contact us as soon as possible in the event of an emergency to discuss potential fee waivers or rescheduling options. Contact Us: If you have any questions or concerns regarding our cancellation policy please contact us via the website.

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